We customize our computer- and web-based administrative systems for the specific needs of each Trust.

NWA provides monthly billing, accounting and eligibility services for thousands of employers participating in Taft-Hartley Trusts.   When employers make monthly payments as specified in their collective bargaining agreements and based on Trust eligibility rules, NWA determines eligibility for the following benefits:

• Pension Plans
• Medical, Dental, Vision and Prescription Drug Plans
• Hour Bank and Vacation Bank Plans
• Training Trusts

NWA consolidates contribution and eligibility data from every participating employer and retiree and ensures that these benefits are properly allocated to each participant.  By consolidating this information and maintaining the entire work history of a participant in a single database, NWA can easily certify and correctly calculate eligibility for benefits.

Trusts: Claims Administration

From its earliest days, NWA has been an unrivaled expert in claims administration of self-funded plans.  Our administrative processes are streamlined and developed to meet each client's specific needs.  Audits of our performance standards prove that our claims financial and procedural accuracy exceed industry standards.

NWA is an approved claims payor with the major stop loss insurance carriers and has established long term working relationships with the predominant managed care organizations.

Trusts: Customized Insurance Premium Reporting

When NWA is not the claims payor for the Trust, the eligibility data is transferred to their insurance carrier(s) or managed care provider(s). This complex function is accurately and cost-effectively performed with our customizable administrative system, which accommodates HIPAA compliant Electronic Data Interchange (EDI), host-to-host transfer, paper or Internet communications.

Trusts: Employer Payroll Audit

NWA performs periodic payroll audits of employers participating in Taft-Hartley Trusts. This is to ensure compliance with the contractual requirements of the collective bargaining agreements. Our audit staff performs approximately 1,200 compliance audits annually.

Trusts: Retiree Plan Administration

NWA provides a high level of service to those Taft-Hartley Trusts that sponsor Retiree Medical Programs. We also provide a high level of customer support to the individual retiree and assist each one to:

• Set up individual retiree accounts
• Arrange individualized payment methods including electronic funds transfer
• Answer questions by phone or in-person at our Claims Service Center

We coordinate their retiree program with benefits that may be available under COBRA or from Medicare, and continue to provide assistance when retirees move out of the area.

Trusts: Financial Accounting Services

Employee benefit plans must comply with numerous State and Federal regulations. To assist with compliance, we:

• Adapt programs to meet new regulations
• File government forms and reports
• Assist Trust auditors

NWA provides financial accounting services and prepares reports for all financial transactions for each plan sponsor.

Trusts: Online Billing

NWA's eligibility system can facilitate a myriad of benefit options and unique billing requirements such as:

• Hour banks
• Dollar banks
• Banks of shifts
• Minimum hourly plans
• COBRA
• Retiree plans

The system provides for direct online real-time updates for all changes made within the database. Employers have online access for billing updates and online enrollment options are provided for participants and employers through a Microsoft® Passport secured web portal.

Trusts: Investment/Cash Management

For more than thirty years, NWA has provided professional investment and cash management services for its Trust clients.

Please visit the Investment/Cash Management section of our website for more information on how we approach this service.

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