We customize our computer- and web-based administrative systems for the specific needs of each Association.

NWA provides employee benefit plan billing, accounting and eligibility services for employers participating in a multiple-employer plan sponsored by their industry or trade association.

Determining employee eligibility for a particular benefit can be especially difficult in a multiple-employer environment. In fact, some of our clients offer as many as 100 different plan options to their participants.

With this trend toward multiple plan options, unbundled pricing, and an increasingly mobile workforce, billing and collecting each employer's payment and tracking the plan choices of each employee can be a daunting task.

Associations: Claims Administration

From its earliest days, NWA has been an unrivaled expert in claims administration of self-funded plans.  Our administrative processes are streamlined and developed to meet each client's specific needs.   Audits of our performance standards prove that our claims financial and procedural accuracy exceed industry standards.

NWA is an approved claims payor with the major stop loss insurance carriers and has established long term working relationships with the predominant managed care organizations.

Associations: Customized Insurance Premium Reporting

When NWA is not the claims payor for the Association, the eligibility data is transferred to their insurance carrier(s) or managed care provider(s). This complex function is accurately and cost-effectively performed with our customizable administrative system, which accommodates HIPAA compliant Electronic Data Interchange (EDI), host-to-host transfer, paper or Internet communications.

Associations: Retiree Plan Administration

NWA provides a high level of service to those Associations that sponsor Retiree Medical Programs.  We provide a high level of customer support to the individual retiree and assist each one to:

• Set up individual medical benefit accounts
• Arrange individualized payment methods including electronic funds transfer
• Answer questions by phone or in-person at our Claims Service Center

We coordinate their retiree program with benefits that may be available under COBRA or from Medicare, and continue to provide assistance when retirees move out of the area.

Associations: Financial Accounting Services

Employee benefit plans must comply with numerous State and Federal regulations. To assist with compliance, we:

• Adapt programs to meet new regulations
• File government forms and reports
• Assist Association auditors

Associations: Online Billing

NWA's eligibility system provides for direct online real-time updates for all changes made within the database. Employers have online access for billing updates and online enrollment options are provided for participants and employers through a Microsoft® Passport secured web portal.

Associations: Investment/Cash Management

For more than thirty years, NWA has provided professional investment and cash management services for its Association clients.

Please visit the Investment/Cash Management section of our website for more information on how we approach this service.

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